As one of the most renowned names in the photography industry, B&H Photo has been a staple for photography enthusiasts and professionals alike for over nine decades. But have you ever wondered how this iconic brand came to be? In this article, we’ll delve into the fascinating history of B&H Photo, exploring its humble beginnings, significant milestones, and the secrets behind its enduring success.
The Early Years: A Humble Beginning
B&H Photo’s story begins in 1973, when two entrepreneurs, Blanche and Herman Schultz, opened a small storefront in New York City’s Tribeca neighborhood. The husband-and-wife team, both photography enthusiasts themselves, set out to create a store that would cater to the needs of professional photographers. With a modest inventory of cameras, lenses, and accessories, B&H Photo was born.
The early years were marked by hard work and perseverance. Herman, a skilled photographer in his own right, would often venture out to shoot weddings and bar mitzvahs on the weekends, while Blanche managed the store’s day-to-day operations. Their dedication paid off, as B&H Photo slowly but surely began to build a loyal customer base.
Growth and Expansion: The 1980s and Beyond
The 1980s marked a significant turning point for B&H Photo. The advent of digital photography opened up new opportunities for the company, and Herman, ever the visionary, was quick to adapt. He invested heavily in the latest digital technology, ensuring that B&H Photo remained at the forefront of the industry.
This strategic move paid dividends, as the company experienced rapid growth throughout the decade. B&H Photo expanded its storefront, increasing its floor space to accommodate a wider range of products and services. The company also began to attract attention from major manufacturers, who saw the value in partnering with a reputable and knowledgeable retailer.
The Importance of Customer Service
Throughout its history, B&H Photo has placed a strong emphasis on customer service. Herman and Blanche instilled in their employees a passion for photography, ensuring that customers received expert advice and guidance. This commitment to excellence has remained a core tenet of the company’s philosophy, with B&H Photo consistently earning high praise from customers and industry peers alike.
The Move to 420 9th Avenue
In 1997, B&H Photo made the bold decision to relocate to a new, state-of-the-art facility at 420 9th Avenue in Manhattan. This massive, 70,000-square-foot complex allowed the company to further expand its operations, incorporating advanced logistical systems and cutting-edge technology.
The new facility also enabled B&H Photo to introduce a range of innovative services, including in-house testing and quality control, repair facilities, and comprehensive training programs for employees. This investment in infrastructure has enabled the company to maintain its position as a leading retailer in the photography industry.
Embracing E-Commerce
As the internet began to revolutionize the retail landscape, B&H Photo was quick to adapt. The company launched its e-commerce platform in the early 2000s, providing customers with a seamless online shopping experience. Today, bhphotovideo.com is one of the most popular online destinations for photography enthusiasts, offering a vast range of products, competitive pricing, and exceptional customer service.
Awards and Accolades
B&H Photo’s commitment to excellence has not gone unnoticed. The company has received numerous awards and accolades over the years, including:
- 2019: named one of the “Top 100 Retailers” by TWICE magazine
- 2018: recipient of the prestigious “Dealer of the Year” award from Digital Imaging Reporter
- 2015: ranked #1 in “Best Online Retailer” by PCMag.com
These honors are a testament to the hard work and dedication of the B&H Photo team, who continue to push the boundaries of excellence in the photography industry.
Philanthropy and Community Involvement
B&H Photo’s success has not only benefited the company itself but also the wider community. Herman Schultz, a passionate philanthropist, has long been committed to supporting various charitable causes, including organizations such as the Israel Museum and the Jewish National Fund.
In addition, B&H Photo has been involved in numerous community initiatives, including photography workshops for underprivileged children and sponsorship of local art exhibitions. This commitment to giving back has earned the company a reputation as a responsible and caring corporate citizen.
B&H Photo’s Enduring Legacy
As B&H Photo looks to the future, it’s clear that the company’s commitment to excellence, customer service, and community involvement will continue to drive its success. With a rich history spanning over nine decades, B&H Photo remains an iconic brand in the photography industry, a testament to the power of innovation, hard work, and dedication.
As you browse the aisles of B&H Photo’s iconic storefront or explore the vast online catalog, remember the humble beginnings of this photography powerhouse. From its early days as a small storefront in Tribeca to its current status as a global leader in the industry, B&H Photo’s story is one of passion, perseverance, and a relentless pursuit of excellence.
In conclusion, B&H Photo’s remarkable history serves as a beacon of inspiration to entrepreneurs, photography enthusiasts, and anyone who has ever dared to dream big. So the next time you pick up your camera, remember the legacy of B&H Photo – a legacy built on a foundation of hard work, dedication, and a passion for capturing life’s precious moments.
What is the origin of B&H Photo?
B&H Photo has its roots in the 1930s, but it wasn’t until 1949 that the store officially opened its doors on 17th Street in Manhattan, New York. Founded by two cousins, Henry Schwab and B. Goodman, the store initially focused on selling used cameras and photography equipment. Over time, the store grew in popularity, and in 1954, it moved to its current location on 9th Avenue and 34th Street. Today, B&H Photo is one of the largest and most respected photography retailers in the world.
The company’s early success can be attributed to its commitment to providing customers with exceptional service and high-quality products. Henry Schwab, one of the founders, was a skilled photographer and darkroom expert, and he brought his expertise to the business. He was known for being knowledgeable and honest, and customers came to trust his recommendations and advice. This attention to detail and dedication to customer satisfaction have remained core values of the company to this day.
What makes B&H Photo’s customer service so exceptional?
B&H Photo’s customer service is renowned for being knowledgeable, friendly, and attentive. The company’s sales staff is comprised of working photographers and experts in the field, who understand the needs and concerns of their customers. They take the time to listen to customers’ queries, offer personalized advice, and provide demonstrations of products. Moreover, the company has a comprehensive training program that ensures all staff members are up-to-date on the latest products and technologies.
B&H Photo’s commitment to customer service extends beyond the sales floor. The company offers a wide range of educational resources, including workshops, classes, and online tutorials. Additionally, its website features customer reviews, product comparisons, and expert opinions, providing customers with valuable insights to inform their purchasing decisions. The company’s dedication to customer satisfaction has earned it numerous awards and recognition, including being named one of the “Best Places to Work” by the New York State Society for Human Resource Management.
What is the significance of B&H Photo’s SuperStore?
The B&H Photo SuperStore, located on 9th Avenue and 34th Street in Manhattan, is a mecca for photographers and videographers. This 70,000-square-foot facility is one of the largest camera stores in the world, offering an unparalleled selection of photography and videography equipment, accessories, and services. The SuperStore is a destination for professionals and enthusiasts alike, attracting visitors from around the globe.
The SuperStore is more than just a retail space; it’s an experience. The store features interactive demonstrations, product showcases, and expert advice from knowledgeable staff. Visitors can explore the vast selection of products, attend workshops and seminars, and take advantage of the company’s legendary customer service. The SuperStore is a testament to B&H Photo’s commitment to providing customers with an exceptional shopping experience, and it continues to be a source of inspiration for photographers and videographers around the world.
How has B&H Photo adapted to changes in the photography industry?
B&H Photo has consistently demonstrated its ability to adapt to changes in the photography industry. From the transition from film to digital, to the rise of mirrorless cameras and drones, the company has stayed ahead of the curve. It has achieved this through its commitment to innovation, education, and customer needs. B&H Photo invests heavily in staff training, ensuring that its sales team is knowledgeable about the latest technologies and trends.
The company has also expanded its product offerings to cater to the evolving needs of photographers and videographers. It has added new categories, such as drones, virtual reality, and 360-degree cameras, and has developed strategic partnerships with leading manufacturers. B&H Photo’s agility and responsiveness have enabled it to maintain its position as a leader in the photography industry, even in the face of rapid change and disruption.
What role has B&H Photo played in the photography community?
B&H Photo has played a significant role in the photography community, both locally and globally. The company has been a long-time supporter of photography education, offering workshops, classes, and lectures to photographers of all levels. It has also partnered with leading photography organizations, such as the International Center of Photography and the Photo League, to promote the art of photography.
B&H Photo has been a hub for photographers, providing a platform for networking, collaboration, and knowledge-sharing. Many renowned photographers, including Pulitzer Prize winners and industry legends, have visited the SuperStore, sharing their experiences and expertise with staff and customers. The company’s commitment to the photography community has fostered a sense of belonging and camaraderie among photographers, and its influence extends far beyond the walls of its Manhattan store.
How has B&H Photo supported the next generation of photographers?
B&H Photo has a long history of supporting emerging photographers and filmmakers. The company has developed programs and initiatives designed to foster creativity, innovation, and excellence. For example, its “B&H Pros” program provides qualified students and recent graduates with exclusive discounts, access to industry events, and mentorship opportunities.
B&H Photo has also partnered with leading educational institutions, such as the School of Visual Arts and the Fashion Institute of Technology, to offer students access to its resources, expertise, and equipment. The company’s commitment to nurturing the next generation of photographers and filmmakers has helped to shape the industry’s future and ensure its continued growth and evolution.
What does the future hold for B&H Photo?
As the photography industry continues to evolve, B&H Photo remains committed to staying at the forefront of innovation and customer needs. The company is investing in emerging technologies, such as artificial intelligence and virtual reality, and is expanding its online presence to better serve its global customer base.
B&H Photo’s dedication to exceptional customer service, education, and community engagement will continue to drive its growth and success. The company remains committed to its core values of honesty, integrity, and expertise, and its rich history and legacy will continue to inspire future generations of photographers and videographers. As the industry continues to evolve, B&H Photo will remain a beacon of excellence, innovation, and customer satisfaction.