Are you frustrated by the “We couldn’t find wireless devices on this PC” error message on your Windows computer? You’re not alone. This pesky issue can prevent you from connecting to the internet, synced devices, and even access nearby wireless networks. In this comprehensive guide, we’ll explore the reasons behind this error and provide step-by-step solutions to get your wireless connectivity up and running.
Understanding the Error: Common Causes and Symptoms
Before we dive into the solutions, let’s understand what might be causing this error. The “We couldn’t find wireless devices on this PC” error can occur due to various reasons, including:
- Outdated or corrupted wireless drivers
- Faulty wireless network adapters
- Conflicting software or malware infections
- Misconfigured wireless settings
- Hardware issues with the wireless network card
Some common symptoms of this error include:
- Inability to detect nearby wireless networks
- Failure to connect to the internet or sync devices
- Display of a blank or empty list of wireless devices
- Repeated prompts to reinstall wireless drivers or network adapters
Hardware Issues: Wireless Network Card Troubleshooting
Begin by checking your wireless network card for any signs of physical damage or obstruction. Ensure that it’s properly seated and securely connected to your computer’s motherboard.
Disable and Re-enable the Wireless Network Card
- Open the Device Manager by pressing the Windows key + X and selecting Device Manager from the menu.
- Expand the Network Adapters section and right-click on the Wireless Network Card.
- Select Disable device from the context menu and wait for 10 seconds.
- Enable the device again by right-clicking and selecting Enable device.
Software-related Issues: Driver Updates and Malware Removal
Update Wireless Drivers
- Open the Device Manager as described earlier.
- Expand the Network Adapters section and right-click on the Wireless Network Card.
- Select Update driver from the context menu.
- Click Search automatically for updated driver software and follow the prompts.
Run a Malware Scan
- Install and run a reputable anti-malware software, such as Malwarebytes or Norton Antivirus.
- Perform a full system scan to detect and remove any malicious software.
- Restart your computer and try connecting to a wireless network again.
System File Checker and DISM Commands
In some cases, system file corruption can cause the “We couldn’t find wireless devices on this PC” error. Running the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) commands can help repair corrupted system files and registry entries.
Run the System File Checker (SFC)
- Open the Command Prompt as an administrator by right-clicking on the Start button and selecting Command Prompt (Admin).
- Type the following command and press Enter:
sfc /scannow
Run the DISM Command
- Open the Command Prompt as an administrator as described earlier.
- Type the following command and press Enter:
dism /online /cleanup-image /restorehealth
Reset Network Settings and Windows 10’s WLAN AutoConfig Service
Sometimes, resetting network settings and the WLAN AutoConfig service can resolve the issue.
Reset Network Settings
- Open the Settings app by pressing the Windows key + I.
- Click on Network & Internet and then select Ethernet or Wi-Fi from the left menu.
- Click on Change adapter options.
- Right-click on each network adapter and select Disable from the context menu.
- Wait for 10 seconds and then enable each adapter again.
Reset WLAN AutoConfig Service
- Open the Services window by pressing the Windows key + R and typing
services.mscin the Run dialog. - Scroll down and find the WLAN AutoConfig service.
- Right-click on the service and select Stop from the context menu.
- Wait for 10 seconds and then start the service again.
Additional Troubleshooting Steps
If the above solutions don’t work, try the following additional steps:
Disable Airplane Mode and Re-enable Wi-Fi
- Open the Settings app and click on Network & Internet.
- Toggle the Airplane mode switch to the On position and wait for 10 seconds.
- Toggle the Airplane mode switch to the Off position and enable Wi-Fi.
Uninstall and Reinstall Wireless Network Adapters
- Open the Device Manager and expand the Network Adapters section.
- Right-click on the Wireless Network Adapter and select Uninstall device from the context menu.
- Restart your computer and wait for Windows to automatically reinstall the adapter.
Perform a System Restore
If you’ve made recent changes to your system, consider performing a System Restore to a previous point when wireless connectivity was working.
- Open the System Properties window by pressing the Windows key + Pause/Break.
- Click on System Protection and then select System Restore.
- Follow the prompts to select a restore point and complete the process.
Conclusion
The “We couldn’t find wireless devices on this PC” error can be frustrating, but it’s often resolvable with the right troubleshooting steps. By following the solutions outlined in this article, you should be able to identify and fix the underlying cause of the issue. Remember to update your wireless drivers, run malware scans, and reset network settings as needed. If you’ve tried all the above steps and still encounter issues, consider seeking assistance from a professional technician or Microsoft support.
What causes the “We Couldn’t Find Wireless Devices on This PC” error?
The “We Couldn’t Find Wireless Devices on This PC” error can be caused by a variety of factors, including corrupted wireless adapters, outdated drivers, and misconfigured network settings. In some cases, the error may also be triggered by physical obstructions or interference from other devices. Furthermore, software conflicts and Windows updates can also contribute to the error.
It’s essential to identify the root cause of the error to apply the appropriate solution. Troubleshooting steps such as restarting the PC, resetting the wireless adapter, and updating drivers can help resolve the issue. If the problem persists, more advanced troubleshooting may be required, including resetting network settings, disabling firewall and antivirus software, and performing a system restore.
How do I restart my wireless adapter?
To restart your wireless adapter, you can follow these steps: Click the Start menu and type “Device Manager” in the search bar. Open Device Manager, expand the Network Adapters section, and find your wireless adapter. Right-click on the adapter and select “Disable device.” Wait for 10-15 seconds and then enable the device again. Alternatively, you can also restart your PC to restart the wireless adapter.
Restarting the wireless adapter can help resolve connectivity issues and refresh the connection. This is a simple and effective troubleshooting step that can help resolve the “We Couldn’t Find Wireless Devices on This PC” error. If the error persists, you may need to try more advanced troubleshooting steps or seek further assistance.
How do I update my wireless adapter drivers?
To update your wireless adapter drivers, you can follow these steps: Open the Device Manager, expand the Network Adapters section, and find your wireless adapter. Right-click on the adapter and select “Update driver.” Click “Search automatically for updated driver software” and follow the prompts to install any available updates. Alternatively, you can also visit the manufacturer’s website to download and install the latest drivers.
Updating your wireless adapter drivers can help resolve the “We Couldn’t Find Wireless Devices on This PC” error by ensuring that you have the latest software and features. Outdated drivers can cause connectivity issues, so it’s essential to keep them up to date. Regularly updating your drivers can help prevent errors and ensure a stable connection.
Can I fix the error without restarting my PC?
In some cases, you may be able to fix the “We Couldn’t Find Wireless Devices on This PC” error without restarting your PC. Try disabling and re-enabling your wireless adapter, updating your drivers, or resetting your network settings. If the error persists, you may need to restart your PC to apply the changes.
However, if you’re unable to connect to the internet or access network settings, restarting your PC may be the most effective solution. A restart can help refresh the connection and resolve any software conflicts that may be contributing to the error. If you’re unsure about how to troubleshoot the error, it’s always a good idea to restart your PC as a first step.
Will resetting network settings resolve the error?
Resetting network settings can resolve the “We Couldn’t Find Wireless Devices on This PC” error in some cases. To reset network settings, go to Settings > Network & Internet > Status > Network reset. Click “Reset now” and follow the prompts to complete the process. This will reset your network settings to their default values, which can help resolve connectivity issues.
However, resetting network settings will also delete any saved Wi-Fi networks and passwords, so you’ll need to re-enter this information after the reset. Additionally, this step should be tried only after other troubleshooting steps have been exhausted, as it can also reset other network settings that you may have customized.
Is the error related to a hardware problem?
In some cases, the “We Couldn’t Find Wireless Devices on This PC” error may be related to a hardware problem with your wireless adapter or network card. If you’ve tried troubleshooting software-related issues and the error persists, it’s possible that there’s a problem with your hardware.
In this case, you may need to contact the manufacturer or a professional for assistance. They can help diagnose and repair or replace the faulty hardware component. However, before assuming it’s a hardware issue, it’s essential to exhaust all software-related troubleshooting steps to ensure that the problem isn’t related to a software conflict or configuration issue.
Can I prevent the error from occurring in the future?
Yes, there are steps you can take to prevent the “We Couldn’t Find Wireless Devices on This PC” error from occurring in the future. Regularly update your wireless adapter drivers, keep your operating system up to date, and avoid physical obstructions or interference from other devices. Additionally, ensure that your wireless adapter is properly configured and that you’re using the correct network settings.
By following these best practices, you can help minimize the risk of encountering the error again. However, even with proactive measures, errors can still occur. Having a plan in place for troubleshooting and resolving the error can help you quickly get back online and minimize downtime.