When you invest in an expensive MacBook, the last thing you want to worry about is accidental damage. However, accidents can and do happen, and a dropped MacBook can be a costly and frustrating experience. This is where AppleCare comes in – a warranty program designed to provide protection and peace of mind for your Apple devices. But does AppleCare cover dropped MacBooks?
What is AppleCare?
Before we dive into the specifics of AppleCare coverage, it’s essential to understand what AppleCare is and what it offers. AppleCare is a warranty program provided by Apple that extends the standard one-year limited warranty on your MacBook. With AppleCare, you get up to three years of warranty coverage, including 24/7 technical support, repair or replacement of your device, and accidental damage coverage.
Types of AppleCare Plans
Apple offers different types of AppleCare plans, depending on the type of device you have and the level of coverage you need. For MacBooks, Apple offers the following plans:
- AppleCare+: This plan provides up to three years of warranty coverage, including 24/7 technical support, repair or replacement of your device, and accidental damage coverage. AppleCare+ also includes up to two incidents of accidental damage coverage, each subject to a service fee of $99 or $299, depending on the type of damage.
- AppleCare Protection Plan: This plan provides up to three years of warranty coverage, including 24/7 technical support and repair or replacement of your device. However, it does not include accidental damage coverage.
Does AppleCare Cover Dropped MacBooks?
Now, let’s get to the million-dollar question: does AppleCare cover dropped MacBooks? The short answer is yes, but with some limitations.
Accidental Damage Coverage
AppleCare+ includes accidental damage coverage, which means that if you accidentally damage your MacBook, Apple will repair or replace it for a service fee. This coverage includes drops, spills, and other types of accidental damage.
However, it’s essential to understand that accidental damage coverage is not a guarantee, and Apple has the right to deny coverage if they determine that the damage was caused by intentional or grossly negligent behavior.
Limitations of Accidental Damage Coverage
While AppleCare+ does cover accidental damage, there are some limitations to be aware of:
- Service Fee: If you need to make a claim for accidental damage, you’ll be required to pay a service fee of $99 or $299, depending on the type of damage.
- Incident Limit: AppleCare+ includes up to two incidents of accidental damage coverage. If you’ve already used up both incidents, you’ll need to purchase additional coverage or pay for repairs out of pocket.
- Cosmetic Damage: AppleCare+ does not cover cosmetic damage, such as scratches or dents, that don’t affect the functionality of your MacBook.
What to Do If You’ve Dropped Your MacBook
If you’ve dropped your MacBook, the first step is to assess the damage. If your MacBook is still functional, back up your data immediately to prevent any potential losses. If your MacBook is not functioning, do not attempt to repair it yourself, as this can cause further damage and void your warranty.
Contacting Apple Support
Next, contact Apple Support to report the incident and determine the best course of action. Be prepared to provide proof of purchase and proof of AppleCare+ coverage. Apple Support will guide you through the repair or replacement process and let you know if you need to pay a service fee.
Tips for Preventing MacBook Damage
While AppleCare+ provides peace of mind, it’s still essential to take steps to prevent MacBook damage in the first place. Here are some tips to help you protect your MacBook:
- Use a MacBook Case or Sleeve: Invest in a high-quality MacBook case or sleeve to protect your device from scratches and drops.
- Handle with Care: Always handle your MacBook with care, avoiding sudden movements or drops.
- Keep Liquids Away: Keep liquids away from your MacBook to prevent spills and damage.
- Avoid Extreme Temperatures: Avoid exposing your MacBook to extreme temperatures, such as leaving it in a hot car or in freezing temperatures.
| Tip | Description |
|---|---|
| Use a MacBook Stand | Using a MacBook stand can help prevent overheating and improve airflow around your device. |
| Keep Your MacBook Clean | Regularly clean your MacBook to prevent dust and debris from accumulating and causing damage. |
Conclusion
In summary, AppleCare+ does cover dropped MacBooks, but with some limitations. It’s essential to understand the terms and conditions of your AppleCare+ plan, including the service fee, incident limit, and cosmetic damage exclusions. By taking steps to prevent MacBook damage and investing in AppleCare+, you can enjoy peace of mind and protection for your expensive device.
What is AppleCare and how does it work?
AppleCare is a warranty program offered by Apple that provides extended coverage for Apple devices, including MacBooks. When you purchase AppleCare, you get additional coverage beyond the standard one-year warranty that comes with your device. This includes 24/7 technical support, repair or replacement of your device, and even coverage for accidental damage.
AppleCare is available for purchase at the time of buying your MacBook, or within 60 days of purchase. You can buy AppleCare online, at an Apple Store, or through an authorized reseller. The cost of AppleCare varies depending on the device and the level of coverage you choose. For MacBooks, AppleCare+ provides the most comprehensive coverage, including accidental damage coverage.
Does AppleCare cover dropped MacBooks?
Yes, AppleCare+ provides coverage for accidental damage, including drops. If you accidentally drop your MacBook and it’s damaged, AppleCare+ will cover the repair or replacement of your device. However, it’s important to note that AppleCare+ does not cover intentional damage or damage caused by wear and tear.
To use your AppleCare+ coverage for accidental damage, you’ll need to pay a service fee, which varies depending on the type of damage. For example, if you need to repair a MacBook screen, the service fee is $99. If you need to repair other damage, the service fee is $299. AppleCare+ also provides coverage for up to two incidents of accidental damage, so if you’re prone to dropping your MacBook, AppleCare+ can provide peace of mind.
How long does AppleCare coverage last?
AppleCare coverage lasts for a total of three years from the original purchase date of your MacBook. This includes the standard one-year warranty that comes with your device, plus an additional two years of coverage provided by AppleCare. During this time, you can get technical support, repair or replacement of your device, and even coverage for accidental damage.
It’s worth noting that you can cancel AppleCare at any time, but you won’t get a refund for the remaining coverage period. If you sell or give away your MacBook, you can also transfer the AppleCare coverage to the new owner.
What is the cost of AppleCare for MacBooks?
The cost of AppleCare for MacBooks varies depending on the model and the level of coverage you choose. For AppleCare+, which provides the most comprehensive coverage, the cost is around $249-$349 for MacBook Air and $349-$399 for MacBook Pro. You can also purchase AppleCare, which provides more limited coverage, for around $149-$249.
Keep in mind that these prices are subject to change, and you should check the Apple website or visit an Apple Store for the most up-to-date pricing information. While AppleCare may seem like an additional expense, it can provide valuable protection for your investment and give you peace of mind in case something goes wrong.
Can I purchase AppleCare for a used or refurbished MacBook?
No, AppleCare is only available for purchase at the time of buying a new MacBook, or within 60 days of purchase. If you buy a used or refurbished MacBook, you won’t be able to purchase AppleCare. However, you may be able to get a limited warranty or other protection plans from the seller or a third-party provider.
If you do buy a used or refurbished MacBook, be sure to check the warranty status and ask about any available protection plans. You may also want to consider purchasing from a reputable seller or retailer that offers its own warranty or protection plan.
How do I make a claim on my AppleCare coverage?
To make a claim on your AppleCare coverage, you can contact Apple support online, by phone, or through the Apple Support app. You’ll need to provide proof of purchase and describe the issue with your MacBook. Apple will then guide you through the repair or replacement process, and may request additional information or diagnostics.
If you need to repair or replace your MacBook, Apple will provide instructions on how to get it fixed. You may be able to get it repaired at an Apple Store, or you may need to mail it to an Apple repair center. Be sure to keep your AppleCare agreement and proof of purchase handy, as you’ll need them to make a claim.
Is AppleCare worth the cost?
Whether AppleCare is worth the cost depends on your needs and budget. If you’re accident-prone or plan to keep your MacBook for several years, AppleCare may be a good investment. It can provide peace of mind and protection for your device, as well as 24/7 technical support.
On the other hand, if you’re on a tight budget or don’t plan to keep your MacBook for long, you may not need AppleCare. You can also consider other protection plans or warranties from third-party providers, which may offer similar coverage at a lower cost. Ultimately, it’s up to you to weigh the cost of AppleCare against the benefits it provides.